Dukelupus AutoRun vs. Alternatives: Which Is Right for You?

Troubleshooting Dukelupus AutoRun: Common Issues and Fixes

Dukelupus AutoRun is a workflow automation tool that can streamline repetitive tasks, but like any software it can encounter issues. Below are the most common problems users face with practical, step-by-step fixes.

1. Application fails to start

• Symptom: Double-clicking the app does nothing or it closes immediately.
• Quick fixes:
  1. Restart your computer.
  2. Run as administrator (Windows): right‑click → Run as administrator.
  3. Check compatibility: right‑click → Properties → Compatibility → try an earlier Windows version.
• If still failing:
  • Reinstall Dukelupus AutoRun: uninstall → reboot → download latest installer → install.
  • Check logs: open the app’s log folder (default: C:\ProgramData\Dukelupus\AutRun\logs) and look for errors with timestamps.
  • Disable third‑party antivirus/firewall temporarily to see if they block startup.

2. Tasks don’t execute on schedule

• Symptom: Scheduled jobs skip or run at wrong times.
• Quick fixes:
  1. Verify system clock and timezone are correct.
  2. Ensure Dukelupus AutoRun service/daemon is running:
     • Windows: Services → find Dukelupus AutoRun Service → Start/Restart.
     • macOS/Linux: run systemctl status dukelupus-autorun (or equivalent).
  3. Confirm schedule settings inside the task (recurrence, start/end dates).
• If still failing:
  • Check for conflicting scheduled tasks or duplicate jobs.
  • Inspect scheduler logs in the app (Logs → Scheduler).
  • Look for resource constraints (CPU, RAM) that might delay execution; consider increasing system resources or lowering concurrent tasks.

3. Tasks fail with errors during execution

• Symptom: Jobs start but exit with error codes or incomplete results.
• Quick fixes:
  1. Open task run details and read the error message.
  2. Re-run the task manually to reproduce the error.
  3. Validate credentials, file paths, and environment variables used by the task.
• Common root causes & fixes:
  • Permission issues: ensure the service account has read/write/execute access to needed files and network locations.
  • Missing dependencies: install required SDKs, command‑line tools, or libraries referenced by the task.
  • Network problems: check connectivity to remote APIs or file shares; add retries/timeouts to tasks.

4. Script/command step behaves differently than interactive run

• Symptom: A script runs fine locally but fails when executed by AutoRun.
• Checklist:
  1. Confirm the execution environment (working directory, PATH, environment variables).
  2. Use absolute paths in scripts.
  3. Capture stdout/stderr to logs for debugging.
  4. Ensure the service account has the same permissions and network access as your user account.
• Fixes:
  • Modify the task to set the required environment explicitly.
  • Wrap commands in a launcher script that sets PATH and other variables before calling the main script.

5. UI is slow or unresponsive

• Symptom: Dashboard lags, freezes, or fails to load task details.
• Quick fixes:
  1. Clear application cache (Settings → Clear Cache).
  2. Restart the Dukelupus AutoRun client and service.
  3. Check database health if using a self‑hosted backend (restart DB, run maintenance).
• If persistent:
  • Inspect resource usage (CPU, memory, disk I/O).
  • Reduce dashboard refresh frequency or limit the number of displayed tasks.
  • Upgrade server hardware or move to a managed/hosted plan if available.

6. Notifications not received

• Symptom: Email, Slack, or webhook alerts aren’t delivered.
• Checklist:
  1. Verify notification provider configuration (SMTP settings, API keys, webhook URLs).
  2. Check provider logs (mail server logs, Slack app logs).
  3. Ensure notification rules on the task are enabled.
• Fixes:
  • Test notifications from Settings → Notifications → Send Test.
  • If email is blocked, check spam/quarantine and confirm SPF/DKIM/DMARC settings for the sending domain.
  • For webhooks, validate TLS certificates and reachable endpoints.

7. Data mismatch or corrupted outputs

• Symptom: Output files contain wrong or partial data.
• Steps to resolve:
  1. Check source data for changes in schema or format.
  2. Re-run task with full logging enabled and compare input vs output.
  3. Validate encoding (UTF‑8 vs other encodings) and line ending differences.
• Prevention:
  • Add schema validations and checksums to tasks.
  • Use atomic writes (write to temp file, then rename) to avoid partial files.

8. Upgrade/installation problems

• Symptom: Installer fails or upgrade leaves a broken state.
• Steps:
  1. Backup configuration and database before upgrading.
  2. Read the release notes for breaking changes and migration steps.
  3. Use the provided upgrade tool or follow documented upgrade commands.
• If upgrade fails:
  • Restore from backup and open an issue with logs attached.
  • Try a clean install on a test environment first.

When to contact support

• Reproducible crash with stack trace in logs.
• Data loss or corruption.
• Installer errors you cannot resolve after backups and retries.
• Include logs (application, scheduler, and system), exact version, OS, and steps to reproduce.

Useful troubleshooting commands

• Windows:
  • Restart service: net stop “Dukelupus AutoRun” && net start “Dukelupus AutoRun”
  • View recent logs: check Event Viewer → Applications
• Linux:
  • Check service: sudo systemctl status dukelupus-autorun
  • Tail logs: sudo journalctl -u dukelupus-autorun -f

Keep logs and reproducible steps handy when diagnosing issues—clear steps and timestamps drastically speed up resolution.